Improving reach and business via E-commerce portal: A Case Study on Divano Designs

Industry:
About Partner

Divano Designs is a traditional furniture store that meets the artistry of craftsmanship. With a legacy spanning 10+ years, Divano Designs is more than just a furniture store, it’s a sanctuary of classic design and a destination for those who appreciate the enduring allure of handcrafted furnishings.

Reviewed on
5/5
451
%

Website Traffic Increased

240
%

Revenue Growth

70
%

Users Increased

The Challenge

Divano Designs, a furniture retailer, came into our preview in 2020. At that point, although Divano’s website was generating traffic, converting those visits into actual sales proved to be a challenge. Even recuperating the costs invested in technology seemed unattainable.

The absence of a substantial online presence translated to a lack of brand remembrance for Divano Designs. Consequently, the brand had minimal search queries tied to it, and its rivals held higher positions in searches pertinent to its product categories.

What did Alagzoo do?

Our strategy commenced with a concentrated effort to craft a flawlessly functional website encounter for users across desktop and mobile platforms. The core enhancements and essential features that we developed are:

User-Friendly Interface:

Intuitive navigation and user interface design to make browsing easy. Clear categorization of furniture items (e.g., sofas, beds, tables) for quick access.

Product Listings:

High-quality images of furniture items from different angles. Detailed product descriptions including dimensions, materials used, colors, and other relevant information.

Search and Filters:

Robust search functionality allowing users to search by keywords, categories, and filters (price range, color, style, etc.). Sorting options to arrange products by relevance, price, popularity, etc.

Product Pages:

Individual product pages displaying comprehensive information about each item. Customer reviews and ratings to help potential buyers make informed decisions.

Shopping Cart:

Interactive shopping cart displaying selected items and their quantities. Option to modify quantities, remove items, and calculate total costs.

User Accounts:

User registration and login system for personalized shopping experiences. Order history and tracking for registered users.

Secure Checkout:

Secure payment processing with multiple payment options (credit cards, digital wallets, etc.). SSL encryption to ensure data security during transactions.

Wishlist:

Option for users to save their favorite items for later purchase. Wishlist sharing or notifications for price drops on wishlist items.

Responsive Design:

Mobile-friendly design to accommodate users on various devices, including smartphones and tablets.

Customer Support:

Live chat or chatbot for real-time customer assistance. Frequently Asked Questions (FAQs) section to address common queries.

Shipping and Delivery:

Calculated shipping costs based on location and item dimensions. Estimated delivery times and tracking information.

Returns and Refunds:

Clearly defined return and refund policies. Easy process for initiating returns and tracking the status.

Social Sharing:

Integration with social media platforms for users to share their favorite products.

Inventory Management:

Real-time inventory tracking to prevent overselling. Notifications for low-stock items.

Promotions and Discounts:

Ability to apply promo codes and discounts during checkout. Sales and special offer sections are prominently displayed.

Customer Reviews and Ratings:

Allow customers to leave reviews and rate products they have purchased.

Analytics and Reporting:

Track website traffic, user behavior, and sales trends to make data-driven decisions.

The Results

The technology that we use to support the client

React Native
Node JS
React JS
MongoDB
AWS

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